For companies on Symfonia
Symfonia stays as it is. Sales adapt to it
We connect to Symfonia through its API. The catalogue, price lists, stock and trading partners come down to the store, orders go back to Symfonia, and the customer sees their own invoices and a balance that matches accounting in the panel.
Catalogue and prices from SymfoniaGoods with photos, units, VAT rates and price lists come down from the item records. You change a price where you always did, and the store shows it without a second entry.
A trading partner becomes an accountTrading partners with delivery addresses, an account manager and a credit limit set up B2B accounts. The buyer logs in and sees their own terms.
The order goes back to SymfoniaAn order from the store goes to Symfonia as an order, and an invoice issued in Symfonia returns to the customer’s account together with the PDF file.
One Elektro Kowal order at Hurtownia Voltio, there and back. The B2B panel shows what the customer sees, and the card in Symfonia shows what your company has on its side.
Voltio B2B panel
Elektro Kowal sp. j.
USB-C 30 W mains charger40 pcs at PLN 38.90 netPLN 1,556.00
Power bank 20,000 mAh, USB-C24 pcs at PLN 79.00 netPLN 1,896.00
USB-C cable 2 m, pack of 106 packs at PLN 52.00 netPLN 312.00net PLN 3,764.00, 14 daysPLN 4,629.72
Available credit limit PLN 31,550.00, after this order PLN 26,920.28
Delivery address
Symfonia
Voltio Wholesale
ELEKTRO KOWAL trading partner card
Prices in the basket come from the Hurt 2026 price list in Symfonia, and the limit and receivables come from there too.
The customer places an order in the B2B panel. Prices come from the Hurt 2026 price list in Symfonia, and the available limit is the credit limit minus receivables from settlements.
The document numbers in the demo are examples. In your store they follow the Symfonia numbering.
The store’s account in Symfonia sees only what we agree
One route: the Symfonia API. The store talks to Symfonia through its interface, on an account with permissions only for the agreed data. We never write straight to the database, so the work of accounting stays unchanged. Click an item to see what arrived in the last read.
From Symfonia to the store: 7 items
From the store to Symfonia: 2 items
No permission
writing straight to the Symfonia database tables
The list comes from the code of the deployments we run in production. Is something missing? Tell us on the call and we will check it on your installation before quoting.
Voltio store API account
last read today, 14:05
ELEKTRO KOWAL, settlements
Trade credit limitPLN 50,000.00
ReceivablesPLN 18,450.00
Open invoices2
Next due date14.11
The limit and settlements come down from Symfonia, so the balance in the panel is the same balance that accounting sees.
This attempt shows what the store’s account cannot do.
The buyer sees the same as accounting
The trading partner card in Symfonia is the source of the B2B account. Addresses, price list, limit and settlements come with it, so nobody sets up an account by hand. Do something in Symfonia and see the Elektro Kowal account after the order from the demo above.
In Symfonia
In the store, at the customer
The payment is posted in Symfonia. At the next read of settlements Elektro Kowal’s balance drops to PLN 13,209.72, and FVS 1098/2026 disappears from the list of amounts due.
On the trading partner card
On the store account
Delivery addresses
ul. Robotnicza 12 and ul. Krakowska 1802 addresses to choose from in the basket
the new address from the basket goes back to Symfonia
Trading partner price list
30 W charger: 38.90 PLN net38.90 PLN net
30 W charger price calculated from the Hurt 2026 price list
Trade credit limit
limit on the trading partner cardavailable 36 790.28 PLN
visible when placing an order
Settlements
payment settled FVS 1098/2026balance 13 209.72 PLN
next due date 21.11
Account manager
account manager on the cardAnna Berg
the assignment stays, nobody assigns them a second time
The pairs come from the synchronisation list above and add nothing to it. We confirm the scope on your installation during the review.
From the review to the start, together with you
- Installation review
We check the Symfonia version, modules and API access. After the review you get the scope in writing and a quote.The result of the review in writing, before we start anything.
- Access
We set up an API account with permissions only for data in the agreed scope. Together with your Symfonia service partner, if you have one.The account sees only the data from the list above, with no writing straight to the database.
- Mapping
You choose the price lists, warehouses and document series. We agree who issues invoices: there is always a single issuer.For example the Hurt 2026 price list goes to the B2B panel, the retail one to the store, and the SERWIS warehouse stays out of the store.
- Test on a sample
A few items, one test trading partner and a test order go the whole way before the whole catalogue starts.The test order goes back to Symfonia, and the invoice with its PDF arrives on the test account.
- Start and care
We switch on synchronisation on a schedule chosen to suit the catalogue. After that we look after the connection under ERP care.From that day, ERP care: we reply the next business day.
What we need
Three things on your side. The rest is on ours.
someone who knows your Symfonia configuration, or a contact at your service partner
agreed access to the Symfonia API
a list of the price lists and warehouses that should reach the store
An older Symfonia version does not close the matter: we check it first, because what the API offers depends on the version.
We set up the Symfonia connection for you
The Business package: you have a warehouse system, you sell wholesale and retail, in several channels. We connect the store to your Symfonia installation and fine-tune the connection on a copy of the database.
One-off PLN 4,999 netYou pay once, before the implementation starts.
Plus ERP care: PLN 199 net per month. We keep an eye on the synchronisation and reply the next business day.
Then running the system: from PLN 49.99 net per month. No promotional price that goes up after a year, and no fees on orders or turnover.
Ready in 21 business days. An offer for companies, VAT invoice to your tax ID.
The package does not fit? We will price it individually, outside the package. Work outside the package is priced before it starts, and you pay only for what you approve. Compare all packages
In the Business package
Everything from the Brand package
Integration with WAPRO, Subiekt or Streamsoft: stock, prices, orders. We connect Optima, Symfonia and enova365 after reviewing your installation.
B2B sales: wholesale prices, customer groups, payment on terms, company registration with a tax ID. B2B, a second market and currencies are part of running every package, and with Business we configure them for you.
Automatic invoices and KSeF
Packing station documents
Staff accounts with roles
A launch plan with dates and weekly calls
90 days of care
Deadline guarantee: if we miss it through our fault, 3 months of running the system free.
Before the pro forma we review your installation
Four things decide whether the Business package is enough:
Symfonia version and access to its API
the number of price lists and warehouses to map
scope: whether we also handle limits and settlements
who issues invoices and how they get back to the customer
What companies on Symfonia ask
We have an older version of Symfonia. Is that a problem?
Not in advance, but it is the first thing we check. The version decides what the API offers. You get the result of the review in writing before we start anything.
Does accounting have to change the way it works?
No. Symfonia and the work in it stay unchanged, and sales adapt to it. If something on your side had to change, we tell you before the deployment.
Who issues the invoices?
You decide, once, at the start. Usually the invoice is created in Symfonia and the store shows it to the customer with the PDF file. What matters is that there is a single issuer: two systems means two numbering sequences.
Will the buyer see their balance?
Yes. The trading partner’s settlements come down from Symfonia, so the panel shows the balance and due dates from the same settlements that accounting keeps.
Is the Business package enough for my installation?
Usually yes. We check the version and API access, the number of price lists and warehouses, and what should go back to Symfonia. If the scope goes beyond the package, we say so before the pro forma.
Does the store write anything straight to the Symfonia database?
No. Everything goes through the API, on an account with permissions for the agreed data. Only orders and new delivery addresses go back to Symfonia, while documents and ledgers stay in the hands of accounting.
See also
We set up the Symfonia integration together with you, after reviewing your installation
A review of the version, modules and API access. Mapping of price lists, warehouses and document series. A test on a few item codes and one trading partner before everything starts.